daveandbet Posted March 2, 2017 Share Posted March 2, 2017 I won a 5gbp sports bet in last fridays competition and still not received my prize,or maybe i'm looking in the wrong place lol,any suggestions? Link to comment Share on other sites More sharing options...
psrquack Posted March 2, 2017 Share Posted March 2, 2017 I think you are in the right place and I hope someone from the mods will join here to solve the problem. Link to comment Share on other sites More sharing options...
MarcoV Posted March 2, 2017 Share Posted March 2, 2017 Hi @daveandbet,How did you win the freebet? What was the criteria to get it?I can't see any opted in bonuses/promotions on your account from last week but I'm happy to look into it :) I just need a bit more information about the promotion. Former community moderator Link to comment Share on other sites More sharing options...
daveandbet Posted March 2, 2017 Author Share Posted March 2, 2017 24/02/2017 free sports bet competition is where i got placed and won the prize Link to comment Share on other sites More sharing options...
MarcoV Posted March 3, 2017 Share Posted March 3, 2017 The freebet has been added now, apologies for the delay @daveandbet.Long story short, there was an issue with our bonus tool not recognising your account, which is why the freebet wasn't get added in the first place. Former community moderator Link to comment Share on other sites More sharing options...
daveandbet Posted March 3, 2017 Author Share Posted March 3, 2017 thankyou very much for sorting it out for me....much appreciated.... Link to comment Share on other sites More sharing options...
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