No more reports from support at the end of the month?

[Balonas]

Hello,

I just entered the live chat to request a report with my play and the guy Gabriel that answered me said that it is no longer possible to get one and that I am able to see how I did by checking the poker app in settings - history account. Is this true? I didn't find a report with hands played, profit, rake and so on, there at all.

Red is what I said... I want a report from December 2016 until now and only for cash if possible.

Thank you!

[MathrimC]

With livechat, you sometimes get agents which don't know poker too well and don't know what you're talking about. I find that mailing to [email protected] works better.

[psrquack]

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@MathrimC wrote:

With livechat, you sometimes get agents which don't know poker too well and don't know what you're talking about. I find that mailing to [email protected] works better.

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I agree with that but I think LC agents answer to the mails to. It's better to ask here or write a pm to the mods.