Scottyeboy Posted February 19, 2017 Share Posted February 19, 2017 I am a first timer, just downloaded the app but as soon as i click on NL4 and my avatar screen appears i get a message "Unibet has stopped working" and the program closes. I use pokerstars and a friend said this site is worth a look. Shame i cant even play my first game. Link to comment Share on other sites More sharing options...
Scottyeboy Posted February 20, 2017 Author Share Posted February 20, 2017 Well, after 24 hours looks like no interest in supporting attempted new customers so back to Pokerstars. Gash site. Link to comment Share on other sites More sharing options...
psrquack Posted February 20, 2017 Share Posted February 20, 2017 Hi @Scottyeboy. Currently the mods are busy with the preparation of the Unibet Open (what will be organised this week) so we are (almost) abandoned in this forum. What I can suggest you trying the Live chat or the 2+2 Unibet forum . Unfortunately I do not use the app so can't help you. Link to comment Share on other sites More sharing options...
BonusPater Posted February 21, 2017 Share Posted February 21, 2017 Welcome to the community and sorry about the late reply. We're getting ready for Unibet Open, which is the busiest week every quarter.What device are you using? What version of android/iOS is on your device?I assume you've tried to delete the app and reinstall it? Link to comment Share on other sites More sharing options...
Scottyeboy Posted February 21, 2017 Author Share Posted February 21, 2017 Im using desktop PC running WIndows 10 - everything auto updates. Ive tried uninstalling a reinstalling but no luck. Still same problem Link to comment Share on other sites More sharing options...
BonusPater Posted February 22, 2017 Share Posted February 22, 2017 Sorry about the late reply, I was travelling yesterday.Please submit a picture of your dxdiag results. Simply search for dxdiag, open the application, use the snipping tool to get a picture of the system and display tab and upload the photos here. Once we've this information I'll have our developers look into it. Link to comment Share on other sites More sharing options...
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