SkilfulPoker Posted February 10, 2017 Share Posted February 10, 2017 So it appears poker is down at the moment, to save anyone trouble of contacting live-support, I got this message: - If you are getting this message in the web client, or 'trying to recconect' in the desktop client, that is why ;)I just checked with live support and they said the poker provider is working to resolve it. 1 Link to comment Share on other sites More sharing options...
LetBusiness Posted February 10, 2017 Share Posted February 10, 2017 After triyng a zilion time to relog a start my pokerstars client Link to comment Share on other sites More sharing options...
Solution JeppeL Posted February 10, 2017 Solution Share Posted February 10, 2017 I was about to create a refund thread, but we'll use this one instead @SkilfulPoker, thanks for posting it!If you have any refund requests, please post below what tournaments/games you were playing and how much you lost because of the connection problems.Many apologies for the inconvenience! 2 Former Community Manager Link to comment Share on other sites More sharing options...
Haggasai Posted February 10, 2017 Share Posted February 10, 2017 Yes, I was playing a 25 MTT, and Three 4 SNG 5 seat. Would Love to have that refunded pls. Link to comment Share on other sites More sharing options...
Bogdan_B Posted February 10, 2017 Share Posted February 10, 2017 I was playing a 10 euro HU sng Link to comment Share on other sites More sharing options...
Ametrine Posted February 10, 2017 Share Posted February 10, 2017 Was in the middle of a 10€ UO game when this happened, would love to have that ticket back, if possible 😃 1 Link to comment Share on other sites More sharing options...
SamyBaem Posted February 10, 2017 Share Posted February 10, 2017 Was playing 4 Tables NL200 and a Tourney with 4€ Buyin with 31/103 left.-> Lost about 26€ @ NL200 and minimum 13,3€ (103*4/31) at the tourney = 39,3€ Link to comment Share on other sites More sharing options...
Koljamen Posted February 10, 2017 Share Posted February 10, 2017 refund requests - 4 euro SnG and 2 euro saturday stack qualif 1 Link to comment Share on other sites More sharing options...
psrquack Posted February 10, 2017 Share Posted February 10, 2017 Was in the middle of a freeroll. Could I have a new freeroll please?/kappa 7 Link to comment Share on other sites More sharing options...
BSPS Posted February 10, 2017 Share Posted February 10, 2017 I was registered to 4EUR 125GTD Four Turbo (had smth about starting stack), 4EUR 500GTD Bounty deepstack, 2EUR Community league and 10EUR Saturday stack qualifier. Please refund. Thank you in advance! Link to comment Share on other sites More sharing options...
poison1vy Posted February 10, 2017 Share Posted February 10, 2017 Hi There, I was in: - 17:30 €4 €125 gtd17:00 - €25 Deep Stack €2k gtd18:00 - €10 €250 gtd (Western EU Time)When will we recieve the refunds? Thanks Link to comment Share on other sites More sharing options...
SamyBaem Posted February 10, 2017 Share Posted February 10, 2017 Was playing 4 Tables NL200 and a Tourney with 4€ Buyin with 31/103 left.-> Lost about 26€ @ NL200 and minimum 13,3€ (103*4/31) at the tourney = 39,3€ Link to comment Share on other sites More sharing options...
How_Lucky Posted February 10, 2017 Share Posted February 10, 2017 Was playing a $1 5seat S&G. Link to comment Share on other sites More sharing options...
Blaren Posted February 10, 2017 Share Posted February 10, 2017 I was in a 4 euro deep mtt, we were getting close to the bubble. I want a refund equal to the value of my chips at the time. I.e I had around 8000 chips, what ever the percentage that is, of the total number of chips, i want the same percentage of the prizepool. Link to comment Share on other sites More sharing options...
whereisrivaldo Posted February 10, 2017 Share Posted February 10, 2017 I was playing 4€ 125GTD Four Turbo, a new €4MTT ticket will be fine. Link to comment Share on other sites More sharing options...
kalfje Posted February 10, 2017 Share Posted February 10, 2017 Lost 5 €. I want a refund. Link to comment Share on other sites More sharing options...
TecH Posted February 10, 2017 Share Posted February 10, 2017 i was playing €1 5 seat S&G 6:55 PM GTM +1 today: ID18:43:42 81460756 Link to comment Share on other sites More sharing options...
nexiun Posted February 10, 2017 Share Posted February 10, 2017 I was 5 tabling 100NL, on one table I was in the middle of a 4bet pot with top pair, probably 50eur pot(could have been 200 if it played out probably), can't remember the other tables, probably wasn't in a hand though. Thanks in advance. Link to comment Share on other sites More sharing options...
Sweeedeeen Posted February 10, 2017 Share Posted February 10, 2017 i was playing 10 tables nl200 Link to comment Share on other sites More sharing options...
AndreiBN Posted February 10, 2017 Share Posted February 10, 2017 All the games i've lost this week was to the fear that somthing like this might happen today.So i request full refund for this year 🤣On a serious note,this poker client is such a bad joke!!! 3 "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
onixx89 Posted February 10, 2017 Share Posted February 10, 2017 Registred in 2EU comunity tournament league Link to comment Share on other sites More sharing options...
Surepure Posted February 10, 2017 Share Posted February 10, 2017 I dag 18:33:01 81458799 Poker - Turnering - Köpt in dig - 94,88 I dag 18:32:48 81458756 Poker - Turnering - Köpt in dig - 237,19 I dag 18:32:44 81458748 Poker - Turnering - Köpt in dig - 94,88 I dag 18:32:36 81458724 Poker - Turnering - Köpt in dig - 237,19 I dag 18:32:28 81458699 Poker - Turnering - Köpt in dig - 94,88 I dag 18:32:20 81458668 Poker - Turnering - Köpt in dig - 237,19 I dag 18:32:14 81458652 Poker - Turnering - Köpt in dig - 94,88 I dag 18:32:08 81458635 Poker - Turnering - Köpt in dig - 94,88 I dag 18:32:03 81458621 Poker - Turnering - Köpt in dig - 94,88 I dag 18:31:56 81458582 Poker - Turnering - Köpt in dig - 237,19 I dag 18:31:51 81458569 Poker - Turnering - Köpt in dig - 237,19 I dag 18:31:47 81458557 Poker - Turnering - Köpt in dig - 94,88 So 1850,11 sek refund I guess. Link to comment Share on other sites More sharing options...
Blaren Posted February 10, 2017 Share Posted February 10, 2017 Rule 28 will do just fine :) 28. The tournament had started but was not yet in the money. All players remaining in the tournament will be refunded their tournament fee. The remaining money is split into two equal pools. The first pool will be distributed equally between all remaining players. The second pool will be distributed between all players in proportion to their chip count. If the tournament paid out tickets or seats, the prize pool will be converted to regular funds and distributed accordingly. If the tournament had a guarantee or added money, this will be distributed as normal. Link to comment Share on other sites More sharing options...
macaroonas Posted February 10, 2017 Share Posted February 10, 2017 Hello,I have registered and can't participate on this 10/02/17 19:00 Unibet (150Eur Evening Deepstack) because of this connection problem.Refund 1 Eur to - macaroonas Link to comment Share on other sites More sharing options...
rikaste Posted February 10, 2017 Share Posted February 10, 2017 Tänään 19:32:41 81458740 Pokeri - Turnaus Buy-In - 10,00Tänään 19:32:19 81458665 Pokeri - Turnaus Buy-In - 4,00Tänään 19:11:40 81454424 Pokeri - Turnaus Buy-In - 25,0039€ total. Link to comment Share on other sites More sharing options...
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