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Have 'stay logged in' tickbox next to streaming video


SkilfulPoker

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When you are watching streaming video for a bet you have placed on Unibet, the system will log you out after a certain amount of time because it thinks you are inactive.

I think this in general is a good security feature, but if you are watching live streaming it can be quite annoying, as you have to keep logging back in.

I think it would be a good idea to have a tick box next to live streaming video which says 'keep logged in'. This way it will not log you out, if it detects you as inactive, because you are watching live streaming.

For a bit of added sophistication, the 'dont log out' switch could be reset back to normal when the stream ends.

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  • 3 months later...

They're aware this is not an ideal experience, and it is high on their priority list. Can't give an ETA though.

I'm not sure about the exact solution they have in mind, but think it might be slightly different to what's suggested here :)

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Would a Netflix style 'Are you still watching?' not work. It would appear after the the timeout duration witha 30 second timer so that you could click yes and it would reset your timeout or if you do nothing you get a session expire.

Have you read my blog HERE... It's long isn't it :)
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@MoreTBC i think this is a very good idea, while it's annoying having to click that (after hmm 3 hours or so on netflix lol.. yes have been there many times) - it would be faaaar less annoying than getting logged out just at a crucial point in a match (and lets face it when we bet in play every point is cruical :D ) and having to find the mouse and in that split second of wondering what is happening to the next point having to remember your login details 🤣

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  • 3 weeks later...
Unibet is no television... So for me it sounds just right that they log you out if you don't have any betting action and you're watching a game. They pay for the streaming rights, so they should earn on the guys watching Just my two cents.
I see now that the circumstances of ones birth are irrelevant... It is what you do with the gift of life that determines who you are.
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"Unibet is no television... So for me it sounds just right that they log you out if you don't have any betting action and you're watching a game. They pay for the streaming rights, so they should earn on the guys watching Just my two cents. "

HMMM, so everyone is just losing on betting, nobody wins ? 😏

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