9HiLikeABoss Posted January 26, 2017 Share Posted January 26, 2017 Hello Community,Since this is happening not for the first time, but just today I've decided to write it here.Today I played 2 tournaments ( Daily Hexagon and Daily 10 ) and in the middle of them I was suddenly disconnected and could login to the poker client for about an hour. Everything except the client worked right.Can you please check it, tell me what the problem was, and if it's possible reimburse the tickets.It already happened for several times, but I just let it go before.. Thanks!My alias is Ifloatyou Link to comment Share on other sites More sharing options...
MarcoV Posted January 27, 2017 Share Posted January 27, 2017 Hi @9HiLikeABoss and welcome to the community. Thanks for posting your issue in here :)I'll get back to you as soon as I get an update from the poker team. Former community moderator Link to comment Share on other sites More sharing options...
9HiLikeABoss Posted January 27, 2017 Author Share Posted January 27, 2017 Thanks, MarcoI've received a 25 euros ticket already.I guess I've busted from the Daily 10 at that moment, just remember I was playing 2 tournaments. But I think it's alright.Thank you, guys Link to comment Share on other sites More sharing options...
9HiLikeABoss Posted January 27, 2017 Author Share Posted January 27, 2017 Sorry, if it's not a problem, could you please check the yesterday's Daily 25 1300 euro GTD? I remember I played 2 tournaments, it might be the 2nd one. Sorry once more time and thanks Link to comment Share on other sites More sharing options...
MarcoV Posted January 29, 2017 Share Posted January 29, 2017 Happy to hear that you noticed the refund @9HiLikeABoss. You're right about the Daily 10 tournament.I see quite a lot of tournaments played on the 26th, but I don't see any Daily 25 1300 euro GTD. Do you remember the time you played it? Former community moderator Link to comment Share on other sites More sharing options...
9HiLikeABoss Posted January 29, 2017 Author Share Posted January 29, 2017 Yes, it was 8:00 p.m., just in the moment tournament break has begun. Link to comment Share on other sites More sharing options...
MarcoV Posted January 29, 2017 Share Posted January 29, 2017 I looked through your tournament history but I couldn't find the one you mentioned. Are you sure it was on the 26th of January? :) Do you remember the name of the other tournament you were playing at that time? Former community moderator Link to comment Share on other sites More sharing options...
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