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Hello, i already talked to live chat on saturday about this but i'm not confindent that they can help me. 

HAND ID:437728579

The client crashed on the turn and usually i can reconnect very fast but not this time. I play on imac! 

Usually i don't do this but this pot could become very big and i was in a good position! Ty


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Hi @yayaGamble,

I see that live support had created a ticket, which needed to be looked at by someone from the poker team before a decision could be made. That was done just about an hour ago and a refund was added to your account :) Sorry for the trouble, let us know if anything else!

Former Community Manager
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