komarac Posted January 5, 2017 Share Posted January 5, 2017 Hi, I tried to contact regular support but looks like she wasn't reading what I wrote, since she answered me that over 500k points are carried over. finshed Q4 with 878k points, but I had 14/25 (ors sthg like that) for PLO major challenge which total awards 40k points so I should have had more then 900k points and receive bonus and cash. Instead I got small rewards for up to 78k points.Can you please sort that out :)Thank you. Link to comment Share on other sites More sharing options...
JeppeL Posted January 6, 2017 Share Posted January 6, 2017 @Kris-Unibet Could you please have a look at this one about missing points :) Former Community Manager Link to comment Share on other sites More sharing options...
Kris-Unibet Posted January 9, 2017 Share Posted January 9, 2017 @komarac wrote: Hi, I tried to contact regular support but looks like she wasn't reading what I wrote, since she answered me that over 500k points are carried over. finshed Q4 with 878k points, but I had 14/25 (ors sthg like that) for PLO major challenge which total awards 40k points so I should have had more then 900k points and receive bonus and cash. Instead I got small rewards for up to 78k points.Can you please sort that out :)Thank you. Hi,Unfortunately you did not complete an Omaha major challenge during the quarter, which is why partial points were not credited for that challenge:As long as you complete at least one major Challenge by the time a quarter ends, you will receive partial credit for any Challenges you have partially completed in the same game format. Link to comment Share on other sites More sharing options...
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