Storm76 Posted December 29, 2016 Share Posted December 29, 2016 pls fix this Link to comment Share on other sites More sharing options...
BonusPater Posted January 18, 2017 Share Posted January 18, 2017 Was it on the latest version of the client you experienced this? Are you still experiencing this issue? Link to comment Share on other sites More sharing options...
Storm76 Posted January 18, 2017 Author Share Posted January 18, 2017 its still the same..and why does it take allmost 3 weeks to get an answer? Link to comment Share on other sites More sharing options...
BonusPater Posted January 18, 2017 Share Posted January 18, 2017 The poker team are looking into it.I'm sorry about the delay, we somehow missed this post, so only just saw it now, when I was doing a review of everything that's been submitted. Link to comment Share on other sites More sharing options...
Kris-Unibet Posted January 18, 2017 Share Posted January 18, 2017 Hi,Sorry to hear you are having issues I need some more information to investigate the issue.Does it happen all the time in every tournament you play or just sometimes and in that case roughly how often?Does it happen on both the Windows client and the Android app?Can you attach a recent screenshot with the issue from the latest release?If it happens on the Windows client, could you run dxdiag and attach a printscreen of the first and the display tab? 1 Link to comment Share on other sites More sharing options...
MoreTBC Posted January 20, 2017 Share Posted January 20, 2017 Lastest build on Windows. Only happened for this single hand and then went back to normal.Only things I could think that would affect it are that unplugged my second monitor 20 minutes before which used to cause me all sorts of grief with the V1 client or that I did a 'minimize all windows'. I'll try and see if I can get it to do it consistantly. 1 Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
Storm76 Posted January 20, 2017 Author Share Posted January 20, 2017 its comming and going. but its still there.. Link to comment Share on other sites More sharing options...
Chris-Unibet Posted February 1, 2017 Share Posted February 1, 2017 Hi @Storm76,The devs think it may be a graphical glitch that happens after timing out due to CPU lag.Is it still happening on v2.2.0?If so, can you please provide dxdiag:Open the Windows search barType "dxdiag" in the search fieldPost a picture on the community of the "System" and "Display" tabWhen you're playing, could you open your Task Manager > Performance tab and see how much CPU% is used? Thanks Link to comment Share on other sites More sharing options...
psrquack Posted February 1, 2017 Share Posted February 1, 2017 This happened to me too today but only for one hand. Strange. Link to comment Share on other sites More sharing options...
Storm76 Posted March 6, 2017 Author Share Posted March 6, 2017 Its still.doing it.2Day..when.i.played Link to comment Share on other sites More sharing options...
BonusPater Posted March 6, 2017 Share Posted March 6, 2017 @Storm76 Can you help us with the dxdiag mentioned by Chris above? :) Link to comment Share on other sites More sharing options...
Chris-Unibet Posted May 31, 2017 Share Posted May 31, 2017 @Storm76, @MoreTBC, @psrquack,Hi,Can you please let us know if it's still happening on 2.6.0 client (new release today 31st May) and on which plateform? If that's on PC, can you please:Provide dxdiag:Open the Windows search barType "dxdiag" in the search fieldPost a picture on the community of the "System" and "Display" tabWhen you're playing, could you open your Task Manager > Performance tab and see how much CPU% is used? Thanks! Link to comment Share on other sites More sharing options...
MoreTBC Posted May 31, 2017 Share Posted May 31, 2017 I can't say I've noticed it recently but I've not been playing as much. Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
Storm76 Posted January 22, 2019 Author Share Posted January 22, 2019 Still not working Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 22, 2019 Share Posted January 22, 2019 @Storm76 how often are you experiencing this?Please share a picture of the bug the next time you experience it. We'll also need the info requested above a couple of times. We've had 0 reports of this happening in the past year, so we will need more information about your setup and the issue. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted July 30, 2019 Share Posted July 30, 2019 Declining this one due to a lack of info and we've had at least one possible fix released a few months ago. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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