LuckyLuciano Posted December 29, 2016 Share Posted December 29, 2016 Hi Guys, today after the software update the application is even less stable then before. I tried to play in the morning but is simple not possible, I was playing 8 tables and the application (client) simple stops working freezes and need to restart application and I loosing money. I gonna report this also to support and ask for compensation as I have lost several BB/SB even it's micro NL10.... not considering actions on tables....Please take it seriously and do some tests before releasing new versions.I adding also screenshots. Link to comment Share on other sites More sharing options...
JeppeL Posted January 4, 2017 Share Posted January 4, 2017 Sorry to hear that the experience hasn't improved for you since the update @LuckyLuciano, could you please run dxdiag and take a screenshot of the first tab and the display tab of the report? I know the developers will need it to look into the issue.https://support.microsoft.com/en-us/instantanswers/b319762b-f281-41b4-b746-d14de804b246/open-and-run-dxdiag.exe Former Community Manager Link to comment Share on other sites More sharing options...
LuckyLuciano Posted January 7, 2017 Author Share Posted January 7, 2017 Hello, I did several things to manage it and it seemes it's more stabel now.Regards,LL Link to comment Share on other sites More sharing options...
Chris-Unibet Posted February 2, 2017 Share Posted February 2, 2017 Hi @LuckyLuciano,There were additional stability improvements on the latest version (v 2.2.0). Could you please let us know if you're still experiencing crashes? And if so, does that seem to happen less often for you? Link to comment Share on other sites More sharing options...
LuckyLuciano Posted February 3, 2017 Author Share Posted February 3, 2017 Hi Chris, after the upgrade it happend only once to me (so far), appreciate the change of the colours of cards, which are more transparent now and easier to read, especially during multitabling. Thanks for asking. I think you can close this thread.GLHF,Regards,LL Link to comment Share on other sites More sharing options...
Chris-Unibet Posted February 6, 2017 Share Posted February 6, 2017 Thanks @LuckyLuciano,I'm closing the thread but the developpers are still trying to tackle crashes issues. If your client crashes again, please report it and include a "Poker_log.txt" file located in: C:\Users\<username>\AppData\Roaming\Unibet Poker Link to comment Share on other sites More sharing options...
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