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Happy New Year Without MONEY ! thank you Unibet !


Ignoring

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12.12.2016 4:19:541170456224Платеж - Вывод- 400,00
14.12.2016 8:33:311170926621Платеж - Вывод- 200,00

this is my withdrawl .In support they say that it was paid. 

but here is my oficial document from bank where can we see transactions ....

I am tired of ignoring support services, and their blank words ...

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Maybe you should call to bank. Try to use skrill or neteller and from payment system withdraw to bank.

Надо ждать, если за 14 банковских дней не придет, то позвони в банк, там могут просто задерживаться транзакции из-за всякого финмониторинга или когда банку кажутся непонятными транзакции эти

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Hey @Ignoring,

As posted by Marco in another thread, where you asked a similar question:

@Ignoring, just had a conversation with our payment who has checked with the providers to see if there's anything you need to do from your side They confirmed that there shouldn't be an issue transferring the money this time /html/images/emoticons/Asset1.png

Will keep an eye on the case and your account to make sure that everything is ok with the withdrawal, but I'd be surprised if the money got returned to Unibet this time.


Your withdrawals were being returned to us, because of a mismatch in the currency (between Unibet account and bank account), and the same is probably going to happen to the two withdrawals you're referring to. I can see that the last withdrawal was returned after 9 days, so please give it a few more days, and the withdrawals will probably be back on your Unibet account (there've been a few bank holidays since you made the withdrawal). If the money isn't back on your account on Friday, please contact our customer support so that they can create a case to investigate what happened to the money. I can assure you that the money isn't just lost :)

Happy new year

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Strangely, they were normally supposed to get to a US dollar account, simply with the conversion. Yet it is strange that Unibet has sent you a euros, although you have an account in dollars.

I also have an account in dollars, I asked a support, can I get a bank transfer in euros, they told me that I can not :)

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@Sweeedeeen wrote:

you must register skrill account if you dont have it yet, then make i minimum deposit to unibet, then withdraw from unibet to skrill, then change skrill to cash or what you need :)


I would advise against unless you're planning to stick with Skrill for deposits and withdrawals in the future. In a situation like this it won't work, as it's against EU anti-money laundering laws for us to process the winnings of a deposit made by bank account/credit card to a Skrill account instead of the same bank account or credit card. This means that if you deposit €20 via Visa card deposit and win €100, you'd have to withdraw €120 to your bank account before being able to use Skrill for withdrawals and vice versa.

A sudden change of payment platform will also make our Player Safety department do an immediate security check of ID and proof of address where you have to send in documents. Not doing such a check in this scenario, would make it possbile for a potential identity hacker to withdraw money from a stolen account in a very easy manner and that we obviously can't allow :)

Former Community Manager
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thank's but i have already been blocked cuz of changing withdrawl method but I made them crazy and they fixed smth and i've recived 200 usd to bank account, its smallest part of my cashing out but i am glad that it  works...Spacial thanks to operator Alexandra ))

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Hello, Happy New Year everybody with money or without!

at last, bank transfer has begun run. So thank's everyone who helped, and sorry when i was nervouse and you know sick ppl...sorry ...Alexandra i love you ;]

btw i won due 3 months playing 2-5 hours(if turnamets) per day,  about 4k euro in turnamets and cash, with out any deposite..started on freerolls and then microlimits...So i wish everyone who loosing hes hopes due dark lines....  guys its possible....dont stop  ... Just do It ;]] 

Happy new year

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