Vargerviken Posted December 18, 2016 Share Posted December 18, 2016 Hello! Is it possible to refund when you didnt get the money when you desposit ? because i did not get them when i went for a deposit. Link to comment Share on other sites More sharing options...
Magicadil Posted December 19, 2016 Share Posted December 19, 2016 That's very strange. What method did you use to deposit? Were the funds taken out of your account? If you still haven't received by now just take a screeshot and email support. I debateShould I smile like everything's good and pretend that life is greatOr should I let the world see the real me and not hide this painI tried to be like the rest of y'all, sorry I just can'tI'ma probably die this way Link to comment Share on other sites More sharing options...
MarcoV Posted December 20, 2016 Share Posted December 20, 2016 Hi @Vargerviken and welcome to the community :)If you tried to make a deposit which failed even though the money was deducted from your bank account, there are two options to solve the issue:1) Like @Magicadil suggested, you can send a proof of the deposit along with the name of your bank and your contact person's email address. Please send the information to contact@unibetcommunity.com and l'll make sure that we contact your bank to get the money released.2) A transaction will get cancelled automatically within 30 days so if you don't mind waiting a bit to get the money back, you don't need to do anything :) We won't claim the money since we haven't received anything yet. Former community moderator Link to comment Share on other sites More sharing options...
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