luckinsearch Posted December 17, 2016 Share Posted December 17, 2016 The Unibet software shows 2x bronze ticket won. The user (luckinsearch) won a silver ticket on NL10 at Dec 13th - 9:00 AM - 14:00 PM EST. Here is the picture of the bug. It would be nice to have a log and evidence for user to track the record of tickets won to show the bug exist. ( I didn't take the picture when the silver ticket was won and did not expect the software has display issue bug.) Sincerely, luckinsearch Link to comment Share on other sites More sharing options...
luckinsearch Posted December 17, 2016 Author Share Posted December 17, 2016 Here is the picture Link to comment Share on other sites More sharing options...
Chris-Unibet Posted December 19, 2016 Share Posted December 19, 2016 Thanks, I've asked for it to be investigated. Link to comment Share on other sites More sharing options...
Chris-Unibet Posted December 20, 2016 Share Posted December 20, 2016 Hi @luckinsearch,On 13th Dec, we've awarded 10 silver tickets on the following hands and time (in UTC):419973731 00:18420031778 05:51420065983 09:48420076184 10:28420149627 13:49420235773 17:10420297473 18:51420390097 21:03420444225 22:22420488838 23:38 However you were not in a dealer position on any of those hands. In fact you were not playing in any of those hands. On 13th, you were dealer button on hand 420239463 where you won a bronze ticket, not a silver one. Hope it makes more sense. Thanks, Link to comment Share on other sites More sharing options...
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