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What type of bonus are you referring to? You receive the bonus money when you've opted for a bonus and they can't be withdraw until you fulfill the wager requirements of that specific bonus.

Usually,you have to bet or play the bonus money a certain amount of times .You can check you bonus terms and conditions on your page of "Active bonuses" where you can also check the wager requirements and your progress. of that bonus.

After you fulfill the wager requirements,they will be transformed into cash money and can be withdraw at any time :)

"When things are bad, it's the best time to reinvent yourself"
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Thanks for posting your question on the community,  😃

At the moment you've fulfilled nearly 70% of the total wagering requirement, so you'll need to place some more bets in order to cash out the bonus. As  explained in the previous post, you can follow the bonus progression under My Account  -> Bonuses.

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