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nat

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I AM CLOSE TO CLOSING MY ACCOUNT VERY DISAPPOINTED HAD NOTHING BUT PROBLEMS SINCE I JOINED E.G LOGGING IN (TOO MANY TECHNICAL PROBLEMS) GETTING DISCONNECTED FROM GAMES/TOURNAMENTS FOR NO APPARENT REASON. HAD TO CONTACT CUSTOMER SERVICE MORE TIMES THEN I HAVE PLAYED AND JUST KEEP GETTING FOBBED OFF. HENCE WHY I AM DUBIOUS OF SPENDING MORE MONEY/TOPPING UP. I FIND IT VERY UNPROFESSIONAL AND DISHEARTENING IF THIS CONTINUES ANY LONGER I WILL SWITCH POKER SITES. AT THIS MOMENT IN TIME I CANNOT RECOMMEND THIS SITE :(  :(  :( 

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Welcome to the community,  :)

I'm very sorry about the issues we've been experiencing with the poker client in the past few days. The guys in the poker and tech team have been trying to fix the issue throughout the weekend, but unfortunately it's difficult to find a solution this time, and it takes longer for us to solve than usual.

I'll post in this thread as soon as I hear that the issue is fixed, so you won't need to contact customer support regarding this. Hopefully I can to give you some good news within long!

Former community moderator
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 It should be fixed a little while ago and working again for you now.Sorry again for the inconvenience, I understand completely if you're new to our site and not impressed - hopefully we can do something to change that in the future :)

Former Community Manager
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  • 2 weeks later...

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