AK_kaoT Posted November 18, 2016 Share Posted November 18, 2016 Hi,Till yesterday or even this morning I was very close to get the cash bonus of €40,- ( reached around 95%). Please kindly explain why I now start again at €1,-.Thanks & regards! Link to comment Share on other sites More sharing options...
AK_kaoT Posted November 18, 2016 Author Share Posted November 18, 2016 Usually I have 90 days for each bonus step, right? I am pretty sure that those 90 days were not expired... :-/ Link to comment Share on other sites More sharing options...
jonny2192 Posted November 18, 2016 Share Posted November 18, 2016 @AK_kaoT wrote: Hi,Till yesterday or even this morning I was very close to get the cash bonus of €40,- ( reached around 95%). Please kindly explain why I now start again at €1,-.Thanks & regards!Its 90 days to clear the whole bonus, not just one step of it. You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
Andrew Posted November 21, 2016 Share Posted November 21, 2016 @AK_kaoT wrote:Till yesterday or even this morning I was very close to get the cash bonus of €40,- ( reached around 95%). Please kindly explain why I now start again at €1,-. You had completed 96% of the signup bonus when it expired. The €1 bonus was queued after it from Challenges. I cancelled the upcoming bonuses, but it looks like there's a bug where I can't reactivate the old one (and then add the upcoming ones again) until you login. I'll check back tomorrow morning. Former head of poker @ Unibet Link to comment Share on other sites More sharing options...
Andrew Posted November 21, 2016 Share Posted November 21, 2016 Should be fixed now. Former head of poker @ Unibet Link to comment Share on other sites More sharing options...
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