psrquack Posted November 15, 2016 Share Posted November 15, 2016 Hey guys,today I second time realized that the LC agent mistyped my ticket request so I had to requested it again. No problem at all, we are people, things happened. But to avoid the anger (and having a proof) it would be great if it would be an opportunity to receive all the conversations between me and the LC agents to my registered email adress automatically. I know there is still an opportunity by asking the agents to do that but the turn on/off button with that opportunity would be greater. Link to comment Share on other sites More sharing options...
MoreTBC Posted November 15, 2016 Share Posted November 15, 2016 Did you not get the option to email it to yourself at the end of the conversation? I thought it did that. Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
psrquack Posted November 15, 2016 Author Share Posted November 15, 2016 @MoreTBC: where is that option? It would be great to find it. Link to comment Share on other sites More sharing options...
MoreTBC Posted November 15, 2016 Share Posted November 15, 2016 I thought it come up when you click the cross to end the conversation. I'm maybe thinking of another live chat though. I'll go check :) Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
MoreTBC Posted November 15, 2016 Share Posted November 15, 2016 Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
jonny2192 Posted November 15, 2016 Share Posted November 15, 2016 Moretbc is correct, the option appears at the end of chat. You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
psrquack Posted November 15, 2016 Author Share Posted November 15, 2016 , Never saw that window. Do you use the co dot uk homepage or the dot com one? Link to comment Share on other sites More sharing options...
jonny2192 Posted November 15, 2016 Share Posted November 15, 2016 .co.uk for me You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
psrquack Posted November 15, 2016 Author Share Posted November 15, 2016 I use the .com. Maybe that's the reason of difference. Link to comment Share on other sites More sharing options...
MoreTBC Posted November 15, 2016 Share Posted November 15, 2016 Yeah, I've just checked. The .co.uk site opens up a chat box like you would expect on Facebook, within the existing window.The .com opens a separate small browser window. My guess would be that if you use the green X when leaving the chat you'll get the option to email but if you use the browser window X it'll just close it without the option. Regardless, having an auto-email option seems like a good idea. Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
psrquack Posted November 15, 2016 Author Share Posted November 15, 2016 I got an answer from the LC agent: "I just checked the live chat by connecting myself as a test, apparently there is no such option on .com after all." So no option for me. Link to comment Share on other sites More sharing options...
jonny2192 Posted November 15, 2016 Share Posted November 15, 2016 You will just need to move house :) You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
psrquack Posted November 15, 2016 Author Share Posted November 15, 2016 I'm trying to camouflage myself to snail.:laugh: Link to comment Share on other sites More sharing options...
jonny2192 Posted November 15, 2016 Share Posted November 15, 2016 that would be a snuck, a cross between a snail and a duck. You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
psrquack Posted November 15, 2016 Author Share Posted November 15, 2016 hR5tqJW Link to comment Share on other sites More sharing options...
jonny2192 Posted November 15, 2016 Share Posted November 15, 2016 I want one :) You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
MoreTBC Posted June 29, 2017 Share Posted June 29, 2017 @jeppel or @marcov edit: I forgot to announce my new role as Dutch community ambassador earlier ;) Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
MoreTBC Posted July 21, 2017 Share Posted July 21, 2017 Bump @JeppeL and/or @MarcoV Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
MoreTBC Posted October 21, 2017 Share Posted October 21, 2017 Double bump Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
BonusPater Posted October 21, 2017 Share Posted October 21, 2017 Completely different platforms, that's the reason why. English support use the system Stan James had when they were acquired by the Kindred Group. Surely the aim most be to run the same system on all markets, but no clue when this might happen :) Link to comment Share on other sites More sharing options...
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