moeto_pate Posted November 8, 2016 Share Posted November 8, 2016 Hello guysrecently for me is very hard to login in community and unibet. :teardrop:Obvously my ISP block access to unibet websites and windows poker client.Its strange that is no problem to login in poker from android (phone or tablet).Can you propose solution for my problem?Thank you in advance 👍 Link to comment Share on other sites More sharing options...
JeppeL Posted November 8, 2016 Share Posted November 8, 2016 I checked your login history and I see quite a bit of attempts in the last hour, but from my side they stand as successful with a logout made right after. Do you get a type of error message or does the site simply re-load without you being logged in?Something that sometimes solves issues like these are to delete cookies and temporary files in the internetbrowser, do you know how to perform this action? If not, then let me know which browser you're using and I'll try and find a guide. If deleting the cookies doesn't work we'll investigate further, but let's try this first :) Former Community Manager Link to comment Share on other sites More sharing options...
moeto_pate Posted November 8, 2016 Author Share Posted November 8, 2016 Hello and thank you for your attention. I know how to delete cookies, flush DNS, reinstalling windows browser. Now im login trough VPN :scared:, but it's strange that i can play from android app. Link to comment Share on other sites More sharing options...
JeppeL Posted November 8, 2016 Share Posted November 8, 2016 Have you had this problem before? Our technical support is gone for the night due to a team event, but if you're still experiencing this tommorrow, I'll make a report and have them look at it. Is that ok with you? Former Community Manager Link to comment Share on other sites More sharing options...
VikingsAF Posted November 9, 2016 Share Posted November 9, 2016 Did you change settings on your computer or router? Because the timed out means that there is something wrong with your subnet mask in most of the times. Tried resetting your router? Or has it a special configuration that should stay this way? I see now that the circumstances of ones birth are irrelevant... It is what you do with the gift of life that determines who you are. Link to comment Share on other sites More sharing options...
pyoreapilkku Posted November 9, 2016 Share Posted November 9, 2016 Problem meybe is your networks. Because your phone use different net.. Reset your wlan its meybe can help out of this problem, as earlier are mentioned. Or try to use different networks.. Link to comment Share on other sites More sharing options...
moeto_pate Posted November 9, 2016 Author Share Posted November 9, 2016 , several times reset and configure router but without change., on my mobile first disable mobile network, then enable WiFi and then open android app. No problem to login in poker loby and play, but from browser can't open www.unibet.com and www.unibetcommunity.com My tablet dont have mobile internet only WiFi - same situation.Try to cahnge DNS (google, free DNS,..) without success.I haven't try directly connect to ISP network, without router. Link to comment Share on other sites More sharing options...
pyoreapilkku Posted November 9, 2016 Share Posted November 9, 2016 moeto_pateVery hard problem.. Maybe temporarily you need to use your phone wifi hotspot and play. Worst place you have to change your network operator or new router.. I have no more ideas for this problem :(Blame windows :D Once upon time in my computer network works only in Skype and I had to instal my windows again :/ Link to comment Share on other sites More sharing options...
pyoreapilkku Posted November 9, 2016 Share Posted November 9, 2016 moeto_pateps. Take party wall down and try.. Link to comment Share on other sites More sharing options...
moeto_pate Posted November 10, 2016 Author Share Posted November 10, 2016 will try wifi hotspot.What did you mena with that ?"Take party wall down and try.." Link to comment Share on other sites More sharing options...
pyoreapilkku Posted November 10, 2016 Share Posted November 10, 2016 Share your network for your phone! Link to comment Share on other sites More sharing options...
pyoreapilkku Posted November 10, 2016 Share Posted November 10, 2016 Ops..Take temporality virus security and your computer wall down, because meybe them blocking your use.. Link to comment Share on other sites More sharing options...
MarcoV Posted November 10, 2016 Share Posted November 10, 2016 , we've tried asking anywhere we could think off, but it seems we can't find anything blocking. I’m afraid that your internet provider has blocked the access to Unibet, which could be the reason why you’re able to log in through your mobile connection but not with the internet connection. I’m not 100% sure that this is true, but looking at the circumstances, it could very well be the case.Can you ask your internet provider to change your IP address and see if it solves the issue? There’s a risk it won’t change anything, but I think it’s worth a shot :) Former community moderator Link to comment Share on other sites More sharing options...
moeto_pate Posted November 10, 2016 Author Share Posted November 10, 2016 Thank you , disabling antivirus and firewall did not help. i try to connect to Unibet from my friend with same ISP and same result 😞But still bother me question: Why android poker app can connect without problem? Link to comment Share on other sites More sharing options...
Magicadil Posted November 10, 2016 Share Posted November 10, 2016 If your ISP is blocking, try this:1) Go to https://hide.me/en/proxy2) Scroll down & set it to Germany or Netherlands then trying accessing Unibet from there. I debateShould I smile like everything's good and pretend that life is greatOr should I let the world see the real me and not hide this painI tried to be like the rest of y'all, sorry I just can'tI'ma probably die this way Link to comment Share on other sites More sharing options...
moeto_pate Posted November 11, 2016 Author Share Posted November 11, 2016 , i can open unibet.com trough https://hide.me/en/proxybut when i push login button nothing happens Link to comment Share on other sites More sharing options...
Magicadil Posted November 11, 2016 Share Posted November 11, 2016 Seems the only solution left is to call your ISP. I debateShould I smile like everything's good and pretend that life is greatOr should I let the world see the real me and not hide this painI tried to be like the rest of y'all, sorry I just can'tI'ma probably die this way Link to comment Share on other sites More sharing options...
SCOBY Posted November 11, 2016 Share Posted November 11, 2016 myself it disconnected all the time I criticize what I don't like"!!! Link to comment Share on other sites More sharing options...
moeto_pate Posted November 11, 2016 Author Share Posted November 11, 2016 i can login with android poker client.If unibet implement same type connection in windows client ver. 2.0 will be excellent.Probably android app connect to diferend port.I didn try from ipad. Will try with ipad only to see what will hapend. Link to comment Share on other sites More sharing options...
moeto_pate Posted November 12, 2016 Author Share Posted November 12, 2016 Update :) I can open page www.unibet.eu but still can't login Link to comment Share on other sites More sharing options...
MarcoV Posted November 13, 2016 Share Posted November 13, 2016 , I'm afraid you won't be able to log in with the ISP you're using, so there's not much we can do from our side to fix it :(http://www.btagi.org/en/node/77 Former community moderator Link to comment Share on other sites More sharing options...
moeto_pate Posted November 13, 2016 Author Share Posted November 13, 2016 Thank you i know about this restrictions, but until now is no problem to connect.No problem to connect from most of operators. For now will use VPN and probably after that will change ISP.But why android poker client still work ? :geek: I'm verry curious. Please, ask android developers. 👍 Link to comment Share on other sites More sharing options...
MarcoV Posted November 14, 2016 Share Posted November 14, 2016 Very good question, :)When you log in using the app, you get directed through a different URL than when using the browser, which is why you can log in wih the app and but not access the browser. Former community moderator Link to comment Share on other sites More sharing options...
moeto_pate Posted November 14, 2016 Author Share Posted November 14, 2016 , to which URL will be connected windows poker client v. 2.0 ? 😃 Link to comment Share on other sites More sharing options...
MoreTBC Posted November 14, 2016 Share Posted November 14, 2016 No discussion yet about using a VPN being against site T&C? Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
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