ISP blocking me

[moeto_pate]

Hello guys

recently for me is very hard to login in community and unibet. :teardrop:

Obvously my ISP block access to unibet websites and windows poker client.

Its strange that is no problem to login in poker from android (phone or tablet).

Can you propose solution for my problem?

Thank you in advance 👍

 

 

[JeppeL]

 I checked your login history and I see quite a bit of attempts in the last hour, but from my side they stand as successful with a logout made right after. Do you get a type of error message or does the site simply re-load without you being logged in?

Something that sometimes solves issues like these are to delete cookies and temporary files in the internetbrowser, do you know how to perform this action? If not, then let me know which browser you're using and I'll try and find a guide. If deleting the cookies doesn't work we'll investigate further, but let's try this first :)

[moeto_pate]

Hello  and thank you for your attention. I know how to delete cookies, flush DNS, reinstalling windows browser. 

Now im login trough VPN :scared:, but it's strange that i can play from android app.

[JeppeL]

 Have you had this problem before? Our technical support is gone for the night due to a team event, but if you're still experiencing this tommorrow, I'll make a report and have them look at it. Is that ok with you?

[VikingsAF]

Did you change settings on your computer or router? Because the timed out means that there is something wrong with your subnet mask in most of the times. 

Tried resetting your router? Or has it a special configuration that should stay this way? 

[pyoreapilkku]

Problem meybe is your networks. Because your phone use different net.. Reset your wlan its meybe can help out of this problem, as earlier are mentioned. Or try to use different networks..

[moeto_pate]

,
several times reset and configure router but without change.

,
on my mobile first disable mobile network, then enable WiFi and then open android app.
No problem to login in poker loby and play,
but from browser can't open www.unibet.com and www.unibetcommunity.com
My tablet dont have mobile internet only WiFi - same situation.

Try to cahnge DNS (google, free DNS,..) without success.

I haven't try directly connect to ISP network, without router.

[pyoreapilkku]

moeto_pate

Very hard problem.. Maybe temporarily you need to use your phone wifi hotspot and play. Worst place you have to change your network operator or new router.. I have no more ideas for this problem :(

Blame windows :D Once upon time in my computer network works only in Skype and I had to instal my windows again :/

[pyoreapilkku]

moeto_pate

ps. Take party wall down and try..

[moeto_pate]

---

 will try wifi hotspot.

What did you mena with that ?

"Take party wall down and try.."

[pyoreapilkku]

Share your network for your phone!

[pyoreapilkku]

Ops..

Take temporality virus security and your computer wall down, because meybe them blocking your use..

[MarcoV]

, we've tried asking anywhere we could think off, but it seems we can't find anything blocking.

 I’m afraid that your internet provider has blocked the access to Unibet, which could be the reason why you’re able to log in through your mobile connection but not with the internet connection. I’m not 100% sure that this is true, but looking at the circumstances, it could very well be the case.

Can you ask your internet provider to change your IP address and see if it solves the issue? There’s a risk it won’t change anything, but I think it’s worth a shot :)

[moeto_pate]

Thank you , disabling antivirus and firewall did not help.

 i try to connect to Unibet from my friend with same ISP and same result 😞

But still bother me question: Why android poker app can connect without problem?

 

 

[Magicadil]

If your ISP is blocking, try this:

1) Go to https://hide.me/en/proxy

2) Scroll down & set it to Germany or Netherlands then trying accessing Unibet from there.

[moeto_pate]

, i can open unibet.com trough https://hide.me/en/proxy

but when i push login button nothing happens

[Magicadil]

Seems the only solution left is to call your ISP. 

[SCOBY]

myself it disconnected all the time

[moeto_pate]

 i can login with android poker client.

If unibet implement same type connection in windows client ver. 2.0 will be excellent.

Probably android app connect to diferend port.

I didn try from ipad. Will try with ipad only to see what will hapend.

[moeto_pate]

Update :) I can open page www.unibet.eu but still can't login

[MarcoV]

, I'm afraid you won't be able to log in with the ISP you're using, so there's not much we can do from our side to fix it :(

http://www.btagi.org/en/node/77

[moeto_pate]

Thank you  i know about this restrictions, but until now is no problem to connect.

No problem to connect from most of operators. For now will use VPN and probably after that will change ISP.

But why android poker client still work ? :geek: I'm verry curious. Please, ask android developers. 👍

[MarcoV]

Very good question,  :)

When you log in using the app, you get directed through a different URL than when using the browser, which is why you can log in wih the app and but not access the browser.

[moeto_pate]

, to which URL will be connected windows poker client v. 2.0 ? 😃

[MoreTBC]

No discussion yet about using a VPN being against site T&C?