minimal Posted November 4, 2016 Share Posted November 4, 2016 I have made few times cash-outs throught debit card option since this it was my first time deposit.I am loosing conversions fees currency->euro->currency and i was asking the chat boys why i am notable to cash out throught bank transfer.At that moment they told me that i have to make a deposit with bank transfer and after that i will be able to make it throught bank transfer.I made it and in this moment i have available only card debit cash out option .This is unbelieveble since also the chinese gambling sites have a lot more options to cash out.May i know why is not available the bank transfer to stop loosing money with the currency? Link to comment Share on other sites More sharing options...
AndreiBN Posted November 4, 2016 Share Posted November 4, 2016 Normally,bank transfer option is always available at Unibet.Think it was just last night and today when they had some techinical issues , at least with romanian customers,,but i'm sure that the bank transfer withdraw option will be available pretty soon. "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
JeppeL Posted November 4, 2016 Share Posted November 4, 2016 The possibility of making withdrawals as bank transfer should be available to you within 15 minutes, it just had to be activated manually since your last deposit using the same method - thanks for letting us know! :) Former Community Manager Link to comment Share on other sites More sharing options...
AndreiBN Posted November 4, 2016 Share Posted November 4, 2016 There were a few other people from Romania who didn't had available only the debit card option for withdraws last night and this morning,so there must have been some issues with this. "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
JeppeL Posted November 4, 2016 Share Posted November 4, 2016 I haven't heard anything about it, but hope it's been cleared up - I'm fairly certain though, that it wasn't the issue in this case as it was cleared up manually :) Former Community Manager Link to comment Share on other sites More sharing options...
AndreiBN Posted November 4, 2016 Share Posted November 4, 2016 There were at least 10 guys from Romania posting on romanian betting forums about this issue last night.They all said that at that time their only available option to withdraw was the debit card.Not saying that it was this case in particular,but just made a connection with the info i've got and knowing that he's romanian as well :) "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
JeppeL Posted November 4, 2016 Share Posted November 4, 2016 If it's related , I hope they've been in touch with customer support as they should be able to activate it back manually like I just had in this one. Former Community Manager Link to comment Share on other sites More sharing options...
Larisa Posted November 4, 2016 Share Posted November 4, 2016 How come,i depozit with paysafecard,and i was able to cash out to my bank account,Im from Romania also if this is supouse to be the problem..... Link to comment Share on other sites More sharing options...
AndreiBN Posted November 4, 2016 Share Posted November 4, 2016 If it happend to some ,i doesn't mean it is a general problem for the entire customers in Romania. "When things are bad, it's the best time to reinvent yourself" Link to comment Share on other sites More sharing options...
minimal Posted November 4, 2016 Author Share Posted November 4, 2016 i have now the bank transfer option , thank you jeppe for this , now i can put the fees in my pocket and buy something nice each time i cash out Link to comment Share on other sites More sharing options...
JeppeL Posted November 6, 2016 Share Posted November 6, 2016 Glad to hear it , you're very welcome :) Former Community Manager Link to comment Share on other sites More sharing options...
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