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Poker client wont load


pokerking1

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I debate
Should I smile like everything's good and pretend that life is great
Or should I let the world see the real me and not hide this pain
I tried to be like the rest of y'all, sorry I just can't
I'ma probably die this way
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I having similar problem. I use to register when registration opens, than close the client, and back when its starting. Sometimes im late 1-2 minutes, there is no problem with Holdem, but if im not on time, i cant play that (only that) Omaha anymore. There is just a screen without button, cards, whatever - screenshot down below. Doesnt matter if i restart the whole computer, so i just give up usually. To download and install again its time, for a freeroll doesnt make sense. Its strange, really happens only with Omaha. I always delete cache and cookies, i use to download the newest client, no idea, whats wrong, but until now i didnt really care: ok, i missed it, but there will be an other one. But now we had a blackout for a minute, of course no wifi. Than im not able to play anymore. I was on 2nd place, healthy stack, thats really annoying. I was thinking to delete than download again the software, but even if it helps, i surely loose plenty stack, it was middle of the game. So now im already very interested how to solve this ❤️♥️❤️

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Wow, its almost 24 hours didnt get any answer from the support. Unusual slow. I asked why this happens all the time when i play omaha. And also, since its not my fault, the software is unreliable, and i was in good, "ticket" position, with that stack plenty bounty ahead, i was asked if there is any good will giving me that ticket. I know the answer will be NO, but i feel im kinda right, and nothing loose with. But no answer on any of my question... 

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 Probably because its the weekend. Less activity from staff during these days. 

I debate
Should I smile like everything's good and pretend that life is great
Or should I let the world see the real me and not hide this pain
I tried to be like the rest of y'all, sorry I just can't
I'ma probably die this way
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Share on other sites

Sorry for the late reply  and , we'll definitely have someone from the poker team look at this - and for you cris1285 also if a ticket can be issued. Something that could be relevant for the poker team is, are you both getting this error when playing from a Mac? And if not, then what operating system are you using?

Former Community Manager
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The very same happened today. But now i wanted to make it for a screenhot. I registered to omaha freeroll, than i let my laptop sleep. Twenty minutes after the start i turn on, and login, and this was on the screen. Very funny, but very weird why it happens all the time.

 

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 Another member reported the exact same error in the omaha freerolls and I'd like to try and have the developers take a look. Could I get you to follow the same instructions I gave to Steppek77 here and send me the link, I'll pass it on to the poker team when we have the information :)

Former Community Manager
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