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I'm about to reach my session/time limit, but I'm still playing a tournament. What will happen?


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I'm in the middle of a tournament and I've only got 3 minutes left of my daily session/time limit.... Will I be able to finish the tournament, or what will happen?

Are you able to give me additional time?

Edited by LordOfQuestions
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  • Solution

If you're about to reach your self-set time limit/session limit, what will happen depends on your country and whether you're playing using an app or on the website:

  1. Swedish customers: due to the local regulations, we must instantly log you out and can't let you finish the tournament. I'd like to stress that this isn't our choice but a requirement from Spelinspektionen.
  2. All other markets:
    1. If you're on one of the downloadable apps (Android, iPhone, Windows, Mac), you will be able to finish your tournament, but we won't allow any further transactions, meaning rebuy/addon isn't possible.
    2. If you're playing on the browser/web client, then you will be logged out instantly and not be able to finish the tournament.

If you've got time limit(s) set, I'd recommend using our apps. It must be mentioned that should you log out or be timed out for so long that you disconnect completely, you won't be able to get back in and finish the tournament.

As this is a responsible gaming tool, we can't increase the limit(s) on our end or give you additional time on request.

  • Like 1

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