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I have won a Unibet Live package. What's next?


Go to solution Solved by Stubbe-Unibet,

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Well done winning a package! You're in for a great experience I'm sure 🙂 

If you haven’t already, check out the tournament description in the client (below the key tournament data - see picture at bottom of this post). It usually covers most frequently asked questions.

If your question isn’t answered there, don’t worry. Here’s what generally happens after you win the package:

  1. We share your email with the event organizer right after the tournament ends.
  2. Within 5 working days, the event organizer will email you with more information.
  3. You can then reply to confirm which event you’d like to attend and ask any questions you might have.
  4. You attend the event, have an amazing time, and hopefully, with some luck, win it all!

Just a heads-up: customer support typically can’t answer questions about live events. You’ll need to reach out to the event organizer after you qualify. If you have questions before qualifying, feel free to post them here on the community.

As for the ticket, it's merely a placeholder and it doesn't matter whether it expires 🙂 

You might need to scroll down, in order to see the tournament description:

image.thumb.png.9cbb2418056029998723a3526ace61c7.png

Check the latest poker release notes. Have a look at our poker promotions. 

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