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Missing winnings


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So i played the Money Train Origins Dream Drop and won about 1100 euros. After i closed the game only like 40 euros got transfered into my account. THe history also shows that i played for 2 minutes when i played for around 1 our. No help from the customer support on the issue since they couldnt find the gaming history.  Well i`m out of 1100 euros and quite surprised that its so easy too just deny that i have played and dont give me the money. 

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9 hours ago, lassooooo said:

So i played the Money Train Origins Dream Drop and won about 1100 euros. After i closed the game only like 40 euros got transfered into my account. THe history also shows that i played for 2 minutes when i played for around 1 our. No help from the customer support on the issue since they couldnt find the gaming history.  Well i`m out of 1100 euros and quite surprised that its so easy too just deny that i have played and dont give me the money. 

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