MilkCookie Posted September 20, 2016 Share Posted September 20, 2016 As the Man City - M'Gladbah game was moved to the next day I still got charged from it and never received the money back. Nice game the Unibet Superscore! Link to comment Share on other sites More sharing options...
JeppeL Posted September 22, 2016 Share Posted September 22, 2016 Sorry for the late reply , for future reference I would suggest posting something like this in the Help and Support section, that way you get the best chance of receiving help from other members :)As for the coupon, I found the following two rules which applies here:3.3 If an Event is void, all outcomes in the Event are determined as being correct.3.4 If at least 33.34% of the Events on a Coupon are determined as void, the Coupon will be cancelled and all stakes will be refunded.https://spp.static.kambi.com/terms-and-conditions/supertoto/com/all/GB.pdfSo not having the entire coupon voided, was right in this instance and it should be settled correctly :)We're happy to hear you enjoy the Superscore and Supertoto products, they're quite cool and offer chance of great winnings for very little cost :) Former Community Manager Link to comment Share on other sites More sharing options...
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