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Losing introductory Bonus stuck


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If your promotion this:

"1) Eligibility to receive the bonus:

This offer is available to:

- New customers only.

- 18 and over.

- Located in United Kingdom.

2) Claiming the bonus:

- Place a sports bet of minimum £1 with odds 2/5 (1.40) or greater.

- Each leg of a multiple bet must be over 2/5 (1.40) for the bet to qualify.

- Bets placed on horse racing, greyhound racing, trotting and/or virtual sports will not qualify for the money back as bonus offer.

- If your first sports bet wins, you have completed the bonus, you will receive your winnings and your stake.

- If your first sports bet loses, you will receive your stake back up to a maximum of £40 in bonus money."



then you should be able to bet. What is the error message, why can't you place a bet? This could help @Jami-Unibet to solve this case.

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