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100 free spins at Burning Hot,


BillyR23
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Hi,

I've won this spins from the Bounce promotion(100 spins x 0.05 euro) and apparently I can't use them: I have the bonus active, I can go to the slot from the bonus section but after the slot opens I can't see any pop-up message and/or the free spins anywhere else...

Spoiler

558254469_burninghotspinspart1.jpg.146f37637368730de9d92f6afb080d74.jpg

Probably it's the same old problem with the EGT provider that 'hates' accounts from Romania with different currency then RON... if it's possible to get something else instead of the spins will be awesome(maybe a Banzai ticket), if not it's OK too as it was free stuff anyway- in the past I had a similar problem with a deposit bonus and at Live Chat, they've said to close the account and open one in RON, not a solution I like...

@Stubbe-Unibet, @Jami-Unibet

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Hi, 

I received automatically a cash prize instead of the free spins earlier today, so I'll mark this reply as the solution... Thanks Unibet for finding a solution for people from Romania that take part at this promotion and have accounts in different currency- also without the need to contact support 🙂

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