rorschach Posted November 15, 2022 Share Posted November 15, 2022 Hy, I have accept bonus offer and deposit money but when I go in game I didn't receive free spins. I have tried on the phone also, but wasn't helpfull. Link to comment Share on other sites More sharing options...
Rushbie Posted November 16, 2022 Share Posted November 16, 2022 (edited) Croatian kuna currency? Doubt there is any restrictions there to play but did you try to click to the game from that icon immediately, and/or accidentally click the following options on phone to decline free money? (Yeah, there are options to easily misclick those) Customer support and Livechat might help with that, but it's often a gamble too @rorschach Edited November 16, 2022 by Rushbie Link to comment Share on other sites More sharing options...
rorschach Posted November 17, 2022 Author Share Posted November 17, 2022 yes, croatian kuna is currency... at least a month and half 😄 I surley didn't click to decline, maybe accidentally , but I doubt on that... How can I check ? The chat doesn't work... Link to comment Share on other sites More sharing options...
Rushbie Posted November 19, 2022 Share Posted November 19, 2022 (edited) Ahm.. there has been some buggies with different browsers, like with Firefox vs Chrome, the other worked and went on, the other didn't. Don't know what browser you're on, but it should go on to Livechat options if you click some basic FAQ guestions through first.https://unibet-en.helpsite.cloud/category/bonuses-promotions And yeah, the quick navigation to solutions sucks. We're all here as customers with your pain too 🙄  Edited November 19, 2022 by Rushbie Link to comment Share on other sites More sharing options...
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