Jump to content

Cancelling a Withdrawal

Go to solution Solved by T.Ann,

Recommended Posts

I did a withdrawal and then decided to cancel it because I wanted to play some more.

So when I cancelled it, it says funds will go back into your account by 2 to 3 hours. Well it's been over 24 hours and I'm still waiting.

I've been on live chat 2 times now.. they will look into it. They tell me to wait another couple of hours, did that. Contacted them again and they say the same thing. Except then they tell me the withdrawal dept only works regular work days...Well of course they do, what else would I expect from a 24/7 site!! Anyone else experiencing this? I am from Canada 

Link to comment
Share on other sites

Hi @T.Ann and welcome to the community!

I’m sure weekends (and public holidays) cause a some sort of delay. I also think the customer service (for example, English live chat) is open 24/7, but not all departments are working 24/7.

There might be other factors too depending on your specific details that affect processing time. I’ll tag @Jami-Unibet from the Unibet staff. He can offer you further assistance.

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in

Sign In Now
  • Create New...