T.Ann Posted October 1, 2022 Share Posted October 1, 2022 I did a withdrawal and then decided to cancel it because I wanted to play some more. So when I cancelled it, it says funds will go back into your account by 2 to 3 hours. Well it's been over 24 hours and I'm still waiting. I've been on live chat 2 times now.. they will look into it. They tell me to wait another couple of hours, did that. Contacted them again and they say the same thing. Except then they tell me the withdrawal dept only works regular work days...Well of course they do, what else would I expect from a 24/7 site!! Anyone else experiencing this? I am from Canada Link to comment Share on other sites More sharing options...
GotKot99 Posted October 1, 2022 Share Posted October 1, 2022 Hi @T.Ann and welcome to the community! I’m sure weekends (and public holidays) cause a some sort of delay. I also think the customer service (for example, English live chat) is open 24/7, but not all departments are working 24/7. There might be other factors too depending on your specific details that affect processing time. I’ll tag @Jami-Unibet from the Unibet staff. He can offer you further assistance. 1 Link to comment Share on other sites More sharing options...
T.Ann Posted October 1, 2022 Author Share Posted October 1, 2022 thank you 1 Link to comment Share on other sites More sharing options...
Solution T.Ann Posted October 2, 2022 Author Solution Share Posted October 2, 2022 Money is back in my account!! Thanks Unibet 😊 Link to comment Share on other sites More sharing options...
Livertool Posted October 2, 2022 Share Posted October 2, 2022 Beware @T.Ann. Unwritten rule of casino world is that when you cancel withdraw, money gets sucked instantly. No superstition here 🤓 1 Link to comment Share on other sites More sharing options...
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