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Unable to identify your location


daveouk

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I believe we're still blocking some IP ranges associated with the recent DDOS. Could be that your IP is part of this. If you use your mobile as a hotspot or otherwise change your IP, I believe you'll be able to sign in.

Will look at it when back from Unibet Open next week 🙂

Check the latest poker release notes. Have a look at our poker promotions

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  • 2 weeks later...

Way to much effort...imagine having to create a hotspot/change ip to use your account, its like your asking me to use a VPN. If I play on Stars do you think they will give the same response what a joke.  GL anyway il play some where else

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Apologies for the lack of update after Unibet Open. What I said in the previous post is correct in terms of root cause and how to "fix" it. 

I of course understand if you think it's too much effort, but you asked "how can I resolve it" and I gave you the only possible workaround at this time.

We're of course looking into solving it for the few players that are still affected - don't think anyone will say IP change on customer end is a "permanent" "solution". 

Check the latest poker release notes. Have a look at our poker promotions

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