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I cant withdraw my balance


itsrevesz
Go to solution Solved by Jami-Unibet,

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Hey!

I cant withdraw my balance (not bonus balance, real balance) because its says I need to verify my account. But when I go where I need to verify my documents it says I have nothing to do.

What should I do? I cant do anything, the button wont show up at withdraw.

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  • Solution

Hey @itsrevesz, sounds like either a security check or some missing details. I'm currently not at my work computer but I can check this for you tomorrow. If you need an answer faster you can contact our Live Chat Here🙂

 

 

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  • 3 weeks later...
8 minutes ago, GotKot99 said:

Hi @Mastija02 and welcome to the community!

Have you tried solving the issue with customer support live chat yet? The link provided by Jami-Unibet above should work for international customers. 🙂

Thanks. I deposited today on my account. Just trying to make sure everything works fine 

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