sNr Posted September 16, 2022 Share Posted September 16, 2022 Hello, i have put in about 40 dollars and it has been taken from my bank account but i dont have the money on the site. Can i get my money back and when do i get it back? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted September 16, 2022 Share Posted September 16, 2022 I would advise you to contact customer support on the live chat. I can't really give you a good answer on here. If you made a manual bank transfer, it can take several days before we receive the money and it's added to your account. If something went wrong with a card payment, the funds will normally be returned within 7/14/30 days (depending on country and other factors). But please reach out to support and they will give you much better info 🙂 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Solution Jami-Unibet Posted September 17, 2022 Solution Share Posted September 17, 2022 Hey @sNr! The first 2 attempts failed, the second 2 are "pending provider". This means they are still pending for confirmation outside of Unibet. It is highly likely that these two will also fail as it's taken this long which means the money will be returned to your bank automatically as Stubbe has mentioned above. Â Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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