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Looks like rebuy money was taken but rebuy not processed


benjamin_172

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Hi, wondering if the rebuy with this transaction ID can be checked: 427776173

I rebought at that table for ~25.5BB and then was disconnected. When I reconnected, my table displayed +25.xxBB for a long time, but the money was never re-added to the table balance. I clicked rebuy again after a while (which was for a small amount) and that then worked.

I don't know whether this was a graphical issue or whether money was actually taken without the rebuy being processed. Thanks for your time

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16/08/2022 15:21    16/08/2022 15:21            25713799    €25 NL    1720460407        € 25.00    € -0.25    ok
16/08/2022 15:16        topup    € 6.38    25713799    €25 NL    cash        € 0.00    € 0.00    
16/08/2022 15:15    16/08/2022 15:16            25713799    €25 NL    1720457308        € 18.77    € -0.15    Disconnected

Started hand 1720457308 with €18.77, lost 15c (€18.62) and then topped up €6.38 for a round €25. Times here are UTC. Transaction ID you gave has a time stamp 17:16 CEST (UTC+2)

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Poker Janitor

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