pokergipsy Posted August 15, 2022 Share Posted August 15, 2022 Hey Guys, I see many are having problems with verification. Also support isn't really active here it appears... Anybody that got their verification through eventually have a possible timeframe? @Jami-UnibetSuggestions? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted August 15, 2022 Share Posted August 15, 2022 Hey @pokergipsy. Afraid that info won't help you much, as it depends on the type of case, how fast customer sends in documents, country of customer etc. etc. I don't have access to view all your case details, but from what I can see, latest update is from beginning of this month: "Received again a pdf. Still need a valid sep pa sent by post issued within 3 months". So, it looks like you haven't sent the required documents and the case is on hold and pending your action. The proof of address has to be one that's been sent to you by mail - not e-mail - and it should not be older than 3 months. If you have any questions to this, I suggest you reach out to the chat support 🙂 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted August 16, 2022 Share Posted August 16, 2022 Hey @pokergipsy, moving our conversation to this topic. Posted this in the other one:Â they have requested a proof of address that's sent via post. Do you have something you could send in? Edit: So not a PDF or an electronic document, but a paper one? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now