Verification taking so long?

[DavidDingle]

Uploaded documents on 29th still no verification accepted? Can anybody shed any light or speed up the process? Says 1-5 days. 

[DavidDingle]

@Jami-Unibetunable to withdraw £3,500 until verification accepted?

[Jami-Unibet]

Hey @DavidDingle, there's one request still pending for a bank statement, have you sent that in?

[DavidDingle]

2 hours ago, Jami-Unibet said:

Hey @DavidDingle, there's one request still pending for a bank statement, have you sent that in?

Hi @Jami-Unibet yes that has been sent early this morning as the one I sent was for wrong account 

[Jami-Unibet]

Thanks! It'll take a bit to get reviewed as a new document has been submitted but I'll give the team a nudge.

[DavidDingle]

11 hours ago, Jami-Unibet said:

Thanks! It'll take a bit to get reviewed as a new document has been submitted but I'll give the team a nudge.

Ok Jami let’s hope this will resolve this process and winnings be released 

[DavidDingle]

@Jami-Unibetmorning any updates my friend

[Jami-Unibet]

Hey @DavidDingle, nothing yet, I've asked the team to give me an update!

[DavidDingle]

@Jami-Unibetproblem solved thank you!

[Jami-Unibet]

Perfect! Let me know if there's anything else I can assist with. 🙂

[pokergipsy]

@Jami-UnibetHaving similar issues. All requested documents submitted. They said the document had the wrong adsress, but it's actually the correct address in greek. Sent new document with google translation. Please unlock account today.

[Jami-Unibet]

Hey @pokergipsy, did you get this sorted?

[pokergipsy]

@Jami-UnibetUnfortunately not.

[Jami-Unibet]

Lets see if I can't get an update for you. 🙂

[Jami-Unibet]

Hey @pokergipsy, they have requested a proof of address that's sent via post. Do you have something you could send in?

Edit: So not a PDF or an electronic document, but a paper one?