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On 10/15/2022 at 8:44 AM, GotKot99 said:

Same here 🤔🤷‍♂️

This is the message that came from Team Unibet

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So, there should be five free spins available. But nope…

Inclined to think there are more instances than only @jerry and me.

Any idea where’s the problem @Jami-Unibet or @Soner-Unibet? I can take this to CS live chat, but figured I raise the question here first since I saw Jerry’s post.

Thanks!

Freespins now working - bonus fixed! Opens from bingo lobby.

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Good luck!

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11 minutes ago, Purps said:

Nope, nothing there. Maybe they only fixed it for you since you asked for it.

Maybe 🤪.

I did mention in the chat that there were also others affected (in the community) by the bonus not working. They did seem to notice that, but…

I won €0.18 from my spins 🏆

P.S. Casinohuone has the same bonus by the way that is still not working. So, maybe they are still in the process of fixing this. 🤷‍♂️

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1 minute ago, GotKot99 said:

Maybe 🤪.

I did mention in the chat that there were also others affected (in the community) by the bonus not working. They did seem to notice that, but…

I won €0.18 from my spins 🏆

P.S. Casinohuone has the same bonus by the way that is still not working. So, maybe they are still in the process of fixing this. 🤷‍♂️

Possible.

I also happen to have USD currency on my main account, which sometimes causes problems on promotions. Could well be that all the EURO accounts have this fixed by now, but I guess we will at some point find out if that's the case or not 🙂

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29 minutes ago, GotKot99 said:

 

  • Has anyone received this weeks scratchcard? Shouldn’t it supposed to be given at the beginning of the week (or did I miss something)?

In perpetual search of freebies and huge wins… 🤣

"A promotional week is 00:01UTC Fridays until 23:59UTC Thursday - this promotion begins on a Friday."

Edited by Panamera
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On 10/15/2022 at 4:19 PM, GotKot99 said:

Hi guys,

Just had a chat with CS concerning the freespins. A standard reply: There seems to be some problem with the bonus. The department in charge is looking into it…

So, we’ll watch and wait.

Hi GotKot99,

We indeed had a technical issue with the setup of this campaign, hence no Freespins were triggered. However all the customers that reached out to support should have been compensated in the mean time 🙂

How are you guys enjoying our NEW Minigame the DreamDrop Vault?

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34 minutes ago, Soner-Unibet said:

How are you guys enjoying our NEW Minigame the DreamDrop Vault?

It seems OK. Pretty simple but accumulating wild multiplier is nice. Had some minor wins occasionally. Not a single Dream Drop yet though. Well maybe some day… 🙂

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2 minutes ago, GotKot99 said:

It seems OK. Pretty simple but accumulating wild multiplier is nice. Had some minor wins occasionally. Not a single Dream Drop yet though. Well maybe some day… 🙂

Hi Gotkot99, 

The dream drop is the special feature hence not easy to always encounter to fast🙂

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38 minutes ago, Soner-Unibet said:

Hi Purps,

They should be on your account now 🙂

Have fun with them

Cheers,

Yeah I see the spins are there, but unfortunately the game fails to load, just a black screen. It did load fine before the freespins were added. Currency issue maybe 🤔

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1 hour ago, Soner-Unibet said:

Hi Purps,

They should be on your account now 🙂

Have fun with them

 

1 hour ago, Purps said:

Cheers,

Yeah I see the spins are there, but unfortunately the game fails to load, just a black screen. It did load fine before the freespins were added. Currency issue maybe 🤔

The game loaded eventually and all seems fine again 👍

5 dead spins, but what can ya do 😕

Edited by Purps
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