Matty69 Posted May 12, 2022 Share Posted May 12, 2022 Hi can anyone help with this Link to comment Share on other sites More sharing options...
Jami-Unibet Posted May 12, 2022 Share Posted May 12, 2022 Was this a poker reward or another campaign? Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Matty69 Posted May 12, 2022 Author Share Posted May 12, 2022 Poker reward for May Missions Link to comment Share on other sites More sharing options...
Jami-Unibet Posted May 12, 2022 Share Posted May 12, 2022 @Andy-Unibet would you be able to help out with this? I see that some free spins have been triggered but not really much else. :S Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Andy-Relax Posted May 12, 2022 Share Posted May 12, 2022 Relax casino BO shows the spins were cancelled by the customer. @Matty69, did you get any prompts at all after opening the slot? Did you open the slot straight after receiving the spins and did you open it in the poker client or on the main Unibet Site? Poker Janitor Link to comment Share on other sites More sharing options...
Matty69 Posted May 27, 2022 Author Share Posted May 27, 2022 @Andy-Unibet, Hi Andy, i got prompt with free spins and once opening the lobby to spins it closed the window and they were not available any longer. I spoke to support and they said i cancelled my spins which is incorrect. I still have never received my spins Link to comment Share on other sites More sharing options...
Livertool Posted May 27, 2022 Share Posted May 27, 2022 19 minutes ago, Matty69 said: @Andy-Unibet, Hi Andy, i got prompt with free spins and once opening the lobby to spins it closed the window and they were not available any longer. I spoke to support and they said i cancelled my spins which is incorrect. I still have never received my spins System error that has been running for years. No refund, you just don't know what you are doing. Case closed. 1 Link to comment Share on other sites More sharing options...
Pionrj Posted May 28, 2022 Share Posted May 28, 2022 6 hours ago, Livertool said: No refund Would be nice to know the EV of unplayed and "cancelled" spins per month. I just tried out last week on other site to cancel Relax freespins on purpose. Went to CS and they re-activated those in 5 mins. But for the owner of Relax Gaming this is not possible 😄 Or is it because they want to show this way how much they care about the customer experience? 1 Link to comment Share on other sites More sharing options...
penguin50 Posted June 3, 2022 Share Posted June 3, 2022 June mission level 4 I have not received my 30 spins and i did not cancel them I have got the mission ticket Can you help with this? @Andy-Unibet Link to comment Share on other sites More sharing options...
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