Withdrawal and verification

[Robert barnes]

Could someone please tell me how long to verify my account and withdraw  now on day 5 of my winnings being on hold 

[Jami-Unibet]

Hey @Robert barnes, I'll take a look.

[Jami-Unibet]

I've raised the priority of the case, I'll let you know more when I know more. 

[Robert barnes]

Thank you x

[Robert barnes]

5 days seems to be a long time to verify, I have sent over everything they have asked for and gave permission to veiw my bank account 

[Cdp_uk]

I’m current passed a month of waiting… initial verification started on the 3rd of April, my accounts been frozen and my funds have been put on hold with no way to withdraw. I keep being told to be patient but I’ve been over a month of waiting and I have been extremely patient.
 

I email every week for an update and am told the same thing.. no timeframe can be given and to remain patient? 
 

I know Jami is looking into it for me but it seems a lot of people are having the same issue and Jami is trying to help everyone. I have no idea how long I’ll be waiting but I’ll keep you updated, I know how stressful the situation is after over a month of waiting and being told the same thing over and over again.