amibni Posted March 25, 2022 Share Posted March 25, 2022 Anyone else has same problem?? I got the deposit bonus and i activate in one tab and deposit in other tab but i didn't get the bonus and when i contact live chat they just are so arrogant and not listening what i have been saying only saying you don't get because you deposit before activation.who will do the activation after deposits.and being a regular player at unibet this makes even more frustrating.what you guys think. The issue is not about the bonus that i didnot get as it is so small the issue is how they take the players who are loyal to unibet.Hope i get to hear good for you guys. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted March 25, 2022 Share Posted March 25, 2022 Doesn't matter if you do it in different tabs, browsers or even different devices. You deposited 6 minutes before opting in to the bonus. I've made an exception this time and triggered the bonus reward 🙂 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
amibni Posted March 25, 2022 Author Share Posted March 25, 2022 Thanks for bonus.But you don't get my point.if there was so much delay.why the person on chat informed me that it was 6 min late.i do have refresh the tab that i activaye afterwards.. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted March 25, 2022 Share Posted March 25, 2022 There were no queued calls/delays so I'm not sure how this would even technically be possible but in any case, the CS agent obviously saw the same as me: that there was a difference of several minutes. Do I think CS should still have given you the bonus? Yes. I should add I don't have access to view the actual chat so only have the server logs and the info you shared here 🙂 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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