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tickets disapearing


BundleFjoy

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Hello,

@unibet

Can somebody please look into this? Since you exchanged my 1100 Unibet open ticket into smaller tickets there is something wrong.

I Have tickets disapearing.

In the last 2 hours i have won 2 Unibet Live tickets and after they appeared on my account they disapeare within a minute.

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HI @BundleFjoy, based on the backoffice information, no ticket has expired on your account in 2022. It's more likely that the client just isn't showing you all the tickets on your account because you have so many. I can see 3 tickets that were won on the evening of the 18th that are still active your account.

Poker Janitor

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Hi, I had a 10 euro supernova ticket, i used it for the tournament at 03.21 23:35, but it didt start and I did not get my ticket back beacuse it expired by then. I tried to adress this issue to the live chat, but it was pretty hopeless. I hope I can get a resolution here. Thanks.

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