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Wins from unibet bonus?


matt1885

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  • 3 weeks later...



I am a casino player myself and I used to play with Unibet before I became an employee. Please share your thoughts on what you are missing, what you'd like to see and how we can make you happier. I guess we all know that in the end the house wins but I can assure you that we also have a lot of winners. The chance of winning, the thrill and the entertainment is why I personally keep on playing (however not on Unibet since I am not allowed to).

Have a nice evening!

Fredrik

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Hi, Fredrik, I'm sure what he means is mostly that you're stingy :D

I've talked about some of my experiences in a post here: https://www.unibetcommunity.com/t5/Help-Support/bonus-birthday/m-p/33519#M1385

With the sums I've spent at unibet slots, it feels a bit weird getting no, sorry everytime I ask if I can get a small bonus or 25 free spins or something :D I did get 500€ "free" several times once upon a time but considering that I proceeded to lose it all at your same slots, save for I think one time, I don't feel I've abused your kindness too much. (Have lost slightly under 30 thousand euro in your casino in under a year). Sorry, but I agree you don't come off as too flexible with your offers.

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@taft wrote:

Hi, Fredrik, I'm sure what he means is mostly that you're stingy :D

I've talked about some of my experiences in a post here: https://www.unibetcommunity.com/t5/Help-Support/bonus-birthday/m-p/33519#M1385

With the sums I've spent at unibet slots, it feels a bit weird getting no, sorry everytime I ask if I can get a small bonus or 25 free spins or something :D I did get 500€ "free" several times once upon a time but considering that I proceeded to lose it all at your same slots, save for I think one time, I don't feel I've abused your kindness too much. (Have lost slightly under 30 thousand euro in your casino in under a year). Sorry, but I agree you don't come off as too flexible with your offers.


30K in under a year at the casino? It always enrages me when people punt off large amounts of money to a casino. All the exciting/helpful things you could have done with that 30k. *Sigh*

I debate
Should I smile like everything's good and pretend that life is great
Or should I let the world see the real me and not hide this pain
I tried to be like the rest of y'all, sorry I just can't
I'ma probably die this way
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Sorry about the late respons but I missed your post. I've read your thoughts here and in the other post and all good stuff. I'll have some internal discussions around this since it is an important aspect of what we offer to our customers. I know your feeling mate, I play myself and it is always nice to get those benefits from time to time.

KR, Fredrik

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Thanks  at least someone understands me :D I have to admit I ranted to support a bit about how despite the money I've spent at your casino, I can't get so much as 25 free spins out of the bonus team and I now got an email assuring me that you do offer plenty of bonuses to your active and loyal customers from which I can only deduce that I am sadly not considered one of them. :D Oh well. 

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