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20 Cash Spins on Money Train 2 from Team Collector,


Go to solution Solved by Andy-Unibet,

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Hi,

I just finished the last mission from group D(took me like 30 Hexapro's to get three 5x HexaPro's) and wanted to use the prizes... everything looked good, I opened the browser-> Money Train 2, I got the usual pop-up message but a weird lag happened(I used the touchpad and it might have click on something else instead of accept free spins) and now when I open the slot(both from PC and mobile) I can't see any free spins 😕

@Jami-Unibet can you have a look and maybe re-credit the free spins, thanks.

1769765576_groupDrewards.jpg.6b1e54589770291be35f76953c46418b.jpg

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@Stubbe-Unibetmaybe you can have a look at this too as this was a reward from completing poker missions; also if the free spins can't be credited, I know that in the past players that were excluded from the casino received BPs instead(not my case, just a weird situation caused by some lag and maybe a faulty touchpad), so I'll gladly take that option too if possible... 

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