WattsAl Posted July 2, 2021 Share Posted July 2, 2021 5 working days have passed and I still haven't received the money its unusual cause so far never had any issues until now. Can somebody check this issue cause the livechat its seems to me that they are overwhelmed by the situation. I contacted my bank they launched an investigation and they said no money was received on my account the livechat say that the money left my unibet account and have to wait wait wait and then they will also launch theyr own investigation bla bla I kinda allready see where this its going cause it happened once again with a different operator an until day I never saw the money, probally went to mars. Link to comment Share on other sites More sharing options...
WattsAl Posted July 2, 2021 Author Share Posted July 2, 2021 20 minutes ago, WattsAl said: 5 working days have passed and I still haven't received the money its unusual cause so far never had any issues until now. Can somebody check this issue cause the livechat its seems to me that they are overwhelmed by the situation. I contacted my bank they launched an investigation and they said no money was received on my account the livechat say that the money left my unibet account and have to wait wait wait and then they will also launch theyr own investigation bla bla I kinda allready see where this its going cause it happened once again with a different operator an until day I never saw the money, probally went to mars. A ticket was opened with the cash provider and now waiting a response Link to comment Share on other sites More sharing options...
Jami-Unibet Posted July 2, 2021 Share Posted July 2, 2021 Hey @WattsAl, CS has raised a case about this with our payments department who will look into it, not much more I can give here. I will keep you posted when there's updates on the case. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Solution WattsAl Posted July 6, 2021 Author Solution Share Posted July 6, 2021 Still no news? Link to comment Share on other sites More sharing options...
WattsAl Posted July 6, 2021 Author Share Posted July 6, 2021 I received today the funds evrething its fine now. 1 Link to comment Share on other sites More sharing options...
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