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Casino promo, didn't get freebet


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1 hour ago, Sparrow473 said:

As you can see in the promo details there was no subscription needed, and I've met the criterias. Didn't get (yet) the freebets, but the time frame is a bit short that's why I ask help in time. Please help @Jami-Unibet

casino promo.png

 

If IT îs the promotion with 4 freebets for the Euro,also in Romanian market,the this îs a darstadlly promotion. IT says spend X amount in casino. but in reality You have to bet about 20euro per spin(for Romanian market) 20 euro îs quite huge per spin. Actualul just checked the promotion and it's gone after i told the live chat that I will contact the Gaming Authority 😄

 

 

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@Jami-Unibet

For sure it's not a translation error. It said bet 100 ron -20euro in casino,the bet must be 100ron. But thats the issue the amount of money to be spend it was per spin,that thing wasn't ,mentioned.

The LV agent said clear that I have to bet 100ron on a single spin. After playing abot 30-40 euros nothing recived,so the LV agent was right.

But the funny thing was that the agent closed the chat window right away after i have mentioned the Gaming authority.And another funny thing 😀 this promo isn't available on romanian market

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I'm sure that has nothing to do with the chat closing. Every agent is completely trained to handle the situations given to them and we have nothing to fear with Gaming Authorities when we do nothing wrong. 

There are countless of possible explanations for this. Please provide me with the promotion (bonus ID) or any sort of communication or links you have and I can check this. 🙂

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6 minutes ago, Jami-Unibet said:

I'm sure that has nothing to do with the chat closing. Every agent is completely trained to handle the situations given to them and we have nothing to fear with Gaming Authorities when we do nothing wrong. 

There are countless of possible explanations for this. Please provide me with the promotion (bonus ID) or any sort of communication or links you have and I can check this. 🙂

Like I said above the promotion is gone,this situation was last week,but I didn't bothered to write cause I was busy and also forgot about it. Saw Sparrow's post and I remembered it,don't have any links

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Honestly this is fkin awful situation when Unibet have a promotion and I have to provide the details about it. What will be the next, go through the 10Ft spins and count how much money did I play proving with prtsc? And no, new emojis doesn't help and make me feel better... And yes, I am as loser as to write this amount of letters to get 8 fkin euros... And no, I didn't rage but just asked as politely as possible. Thx again.

 

 
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rage emoji.png

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15 hours ago, Sparrow473 said:

awful situation when Unibet have a promotion and I have to provide the details about it.

The reason why I'm asking to provide details (I actually asked Boby) is that I'm dealing with countless of different promotions and can't know them all. This is the promotion you had to opt in yesterday, correct?

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3 minutes ago, Jami-Unibet said:

This is the promotion you had to opt in yesterday, correct?

No, not correct. And if you read all my text you can see that I was upset because Stubbe trolled with that new emoji. And why I answerd and not Boby? First, because I started this topic with my issue, 2nd because I've read Boby's answer who couldn't provide you any detail so wanted to help him and of course myself.

I linked the promo, what other info do you need to pick the right one from the countless of different promotions? @SCOBY referred to the same, and in other thread there was @Purps@paul2 and @MaecTpo with the same issue.

Thx again for your help!

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10 hours ago, SCOBY said:

I'm waiting for these bets too.

 

Screenshot_2021-06-06-09-58-46-842_com.android.chrome.jpg

This îs the promo,4-9 june.It says play 100 Ron in casino,but LV agent told me that the 100ron stake has to be per spin.

I'm not moaning about those freebets,but feels cheated, after playing in casino for the promo,anyways 😐 

@Jami-Unibet

 

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It ran also in Finland. Talked with live support this afternoon about it. They said, that they're solving this as fast as they can. First game starts soon and one of the freebets was targeted on this game. I guess, they'll make those bets generic. That would at least be fair after fuuuuuking this up. 

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8 hours ago, Sparrow473 said:

 And if you read all my text you can see that I was upset because Stubbe trolled with that new emoji.

Just like I didn't troll you when you complained about me not liking your message (as I liked in bulk and you could see no posts after yours had a like either), I didn't troll you here, as described earlier.

The world isn't all against you and everybody out to get you - reading evil intentions into things is easy, but it doesn't make things any easier 🙂 

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Poker Product Manager

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I had the same problem, but yesterday I received the freebets  - 3 out of 4, the fourth freebet's value I received was accidentally 2 FT instead of 700 FT (2 €) -  after I had a chat on live chat. 

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Posted (edited)
10 hours ago, Stubbe-Unibet said:

The world isn't all against you and everybody out to get you - reading evil intentions into things is easy, but it doesn't make things any easier 🙂 

Hey Stubbe, you have great advises, don't spread them free. I know people who lives from that quite well. 😉😆

Edited by Sparrow473
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