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No Promos into my account


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On 6/9/2021 at 6:43 PM, successlaw said:

Hi @Jami-Unibet

From past monday , I have no Promo tab and Bonuses into my account page.

Why this happen? I 've asked at live support and they said it can be some tehnical error .

Can you have a look please?

Thanks

 

 

image_2021-06-09_184246.png

@successlawI remember I also had a technical error with my account. As a result, with the support we closed the old one and create a new one.

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12 minutes ago, successlaw said:

Thanks @Merenitsu

Do you remember how long it took to close and open a new one ? Can it be done over night?

Very fast. With live support, it took about 15 minutes. But ... I got all the money and tickets for unibet open and MTT. But tickets for the New Year's freerolls were lost. But maybe there is another way? ask the chat - it will be faster. If this is a real technical problem, they will suggest it to you.

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