RL317 Posted March 4, 2021 Share Posted March 4, 2021 Hi there. I just signed up today after seeing this welcome offer, but something seems to be wrong. I deposited £10 after registering and opting in, but it hadn't gone through. The T+Cs state it's awarded immediately after depositing but I hadn't received it after spending the initial £10 so I deposited another £10 and the bonus still hasn't appeared. The bonuses page says it's "active" but just prompts me to deposit again to receive it. I double checked the T+Cs for any other requirements but I've done the few steps necessary already. Is there supposed to be a delay of some kind before it's actually awarded? I'll attach some screenshots showing my deposits and the bonus status page. Thanks! Link to comment Share on other sites More sharing options...
Jami-Unibet Posted March 4, 2021 Share Posted March 4, 2021 Hey @RL317 and welcome to the Community!Could you please contact our Live Chat (Instructions: Here ) and they will be able to sort it for you! 1 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
RL317 Posted March 5, 2021 Author Share Posted March 5, 2021 Hi there, and thank you very much. I appreciate the quick reply but I didn't get the email notification I signed up for so sorry for the delay! I'll check it out now :) Link to comment Share on other sites More sharing options...
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