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€10 Hexapro ticket email issues - 25/02/2021


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@Andy-Unibet wrote:

Everyone eligible has now been credited.

If you didn't get the email but tried to claim a free ticket you're now on my list of naughty people... FOREVER!!

Please remember that you will have needed to have logged into the poker client on the 25th to be eligible for the ticket.


@Andy-Unibet

Yes, I was connected to the poker client, and I didn't receive an email or a ticket. Who's  naughty ???😃

Screenshot_2021-02-28-14-41-09-013_pad_com.unibet.poker.thumb.jpg.7a08623a2bee0b29a70a9df22656b329.jpg

 

 

I criticize what I don't like"!!!
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@SCOBY wrote:

@Andy-Unibet wrote:

Everyone eligible has now been credited.

If you didn't get the email but tried to claim a free ticket you're now on my list of naughty people... FOREVER!!

Please remember that you will have needed to have logged into the poker client on the 25th to be eligible for the ticket.


@Andy-Unibet

Yes, I was connected to the poker client, and I didn't receive an email or a ticket. Who's  naughty ???😃

Screenshot_2021-02-28-14-41-09-013_pad_com.unibet.poker.thumb.jpg.6129ba50c5a978940588ff85af0fca0a.jpg

 

 


Hi @SCOBY,

Apologies, I should have been more clear. Custoemrs that received the email and logged into the client on the 25th are still eligible for a ticket. Just logging in on the 25th was not a trigger to receive the email or get a ticket and the email was not sent to every customer.

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Poker Janitor

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Everyone that requested a ticket and was eligible has been credited.

@RobertReed1999 - You were credited a ticket on the morning of the 26th. It's still in your account unused.

@Paddockite - You did not log into the client on the 25th and are ineligible for a ticket

@Sorin888 - You did not log into the client on the 25th and are ineligible for a ticket

@Michelle293 - You did not log into the client on the 25th and are ineligible for a ticket

@Josafina - You did not log into the client on the 25th and are ineligible for a ticket

@Yoli - I've replaced your €10 Hexapro ticket, apologies for the bug

@victorystone - You did not log into the client on the 25th and are ineligible for a ticket

@omnius - You did not log into the client on the 25th and are ineligible for a ticket

@jmaric783 - You did not log into the client on the 25th and are ineligible for a ticket

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Poker Janitor

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@Andy-Unibet Thank you very much for your effort!
If everyone at unibet had your attitude and desire to keep your word, you would be on the moon compared to the competition.
I hope you have a nice day!

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„True success is living by your values”
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