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Didn't get book from deposit and play 40e promotion


CardsNRoses
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Go to solution Solved by Jami-Unibet,

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Hey @CardsNRoses,

When did you opt in to the promotion? As per T&Cs:

  • Kampanja on voimassa 31.12.2020 klo 23:59 asti tai niin kauan, kun kirjoja riittää.

If you opted in during the campaign time, do you remember the date approximately? I can ask if the books were gone by that time or not. 

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Hey @CardsNRoses

For some reason your account had not been listed in the promotion so the book was never sent. It will be sent today (or tomorrow) and as an apology for the delay they have added a beanie as well! So it'll be there as soon as possible, depending on the mailing times. :)

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