FunckyFish Posted January 4, 2021 Share Posted January 4, 2021 Anybody had this problem to have a bonus in unibet account in the available bonus section and to dissapear earlier that was supposed to? I had a deposit bonus that i could accept until 5 January but I don't see it anymore in my account. Never happened to me, if you have a bonus that you can accept until 5 January it should dissapear on 4 January at 23.59.59. This is very strange and I am curios if somebody else had this problem Thank you Link to comment Share on other sites More sharing options...
hyyssi Posted January 4, 2021 Share Posted January 4, 2021 this same happened to me (exact 5.1 deposit bonus) and i'm trying to get unibet chat opened for this matter but it just wont open for some reason... Link to comment Share on other sites More sharing options...
FunckyFish Posted January 4, 2021 Author Share Posted January 4, 2021 @hyyssi I've spoke with support and they told me it was a technical error and they opened a ticket for this. I hope they will recredit the deposit bonus... Link to comment Share on other sites More sharing options...
shobolanul Posted January 4, 2021 Share Posted January 4, 2021 having the same issues, talked to livechat, told me they sent a request/opened a ticket and will contact me via email.i kinda doubt this will go in our favour. :-/ Link to comment Share on other sites More sharing options...
FunckyFish Posted January 4, 2021 Author Share Posted January 4, 2021 @shobolanul It's not our fault that Unibet has technical issues. Look also at this new promo...it says expired and you cannot opt in :))New year, new problems with promos/bonuses Link to comment Share on other sites More sharing options...
Solution shobolanul Posted January 5, 2021 Solution Share Posted January 5, 2021 @FunckyFish seems i was wrong, the bonus got restored for me. ^_^ Link to comment Share on other sites More sharing options...
FunckyFish Posted January 5, 2021 Author Share Posted January 5, 2021 @shobolanul wrote: @FunckyFish seems i was wrong, the bonus got restored for me. ^_^Yes, I had it also activated in my account now. Link to comment Share on other sites More sharing options...
djm Posted March 12, 2021 Share Posted March 12, 2021 I have just played through the welcome offer placing 3 x 40.00 bets etc.1st bet won, 58.402nd bet lost3rd bet won 55.44played through my 10.00 of free spinsthen the 58.40 disappeared from my balance, looking at my account history "bonus money forfeit due to cancelled or expired bonus"how can this be right?? Link to comment Share on other sites More sharing options...
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