bigman21498 Posted December 29, 2020 Share Posted December 29, 2020 Hi, I made a deposit through interac and haven't recieved funds in my account about an hour later. Link to comment Share on other sites More sharing options...
Solution Jami-Unibet Posted December 29, 2020 Solution Share Posted December 29, 2020 Hey @bigman21498, there might be a longer delay some times but I will escalate this to our payments department. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
bigman21498 Posted December 29, 2020 Author Share Posted December 29, 2020 Still nothing, is there anybody I should contact? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted December 29, 2020 Share Posted December 29, 2020 Hey @bigman21498. I see one successful deposit on your account. If you are looking at the pokerclient you will not be able to see the funds there as you've claimed a casino bonus with the deposit. Bonus funds can not be used in poker. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Jami-Unibet Posted December 29, 2020 Share Posted December 29, 2020 Let me know if you wish to cancel the bonus and I can do so, that way the deposit will be visible in the Poker client as well. Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
bigman21498 Posted December 29, 2020 Author Share Posted December 29, 2020 Yes, please cancel the bonus :) Link to comment Share on other sites More sharing options...
Jami-Unibet Posted December 29, 2020 Share Posted December 29, 2020 Done now. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
Livertool Posted December 29, 2020 Share Posted December 29, 2020 @ReCorpH You have one missed video call 😛 2 Link to comment Share on other sites More sharing options...
Rushbie Posted December 30, 2020 Share Posted December 30, 2020 edit. Wrong topic. Link to comment Share on other sites More sharing options...
Jami-Unibet Posted December 30, 2020 Share Posted December 30, 2020 @Livertool actually gave me a good chuckle :D 3 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts? Link to comment Share on other sites More sharing options...
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