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Unhappy with unibet


Gjw

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Can anyone tell me because I can't get in touch with unibet,,, I've spent plenty of money with unibet the past month since joining,,anyway, had a bet Thursday £1400 win, which was excepted,,, lost,,,, today I wanted a £750 bet which I had in my unibet account ,, unibet wouldn't except this and only allowed a £350 bet,, bet won(2700) but should of been £5000, I've never agreed any limits,, can anyone explain!!!
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The limits are set by the sportsbooks. The more popular sports have higher limits, but you can't just bet any amount you want. Example: I want to bet $100,000 on Andy Murray winning US Open, the bet would obviously be rejected. The max bet would be something around 1k, maybe even slightly less.

Certain bookies have higher limits, but for the most part, are capped around $500 (Depending on the odds of the team you're betting on). Since the odds of the team you placed a bet on was around 8.00, to prevent bookies from occuring massive potential losses, they have to have a limit.

I debate
Should I smile like everything's good and pretend that life is great
Or should I let the world see the real me and not hide this pain
I tried to be like the rest of y'all, sorry I just can't
I'ma probably die this way
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@Gjw wrote:

No, £750 that I had in my account, very unhappy with site, can't get in touch with unibet


How come you can't you get in touch with us? The live chat is available 24/7/365, and you can also call or email the UK support :)

@Gjw wrote:

anyway, had a bet Thursday £1400 win, which was excepted,,, lost,,,, today I wanted a £750 bet which I had in my unibet account ,, unibet wouldn't except this and only allowed a £350 bet,, bet won(2700) but should of been £5000, I've never agreed any limits,, can anyone explain!!!

At Unibet we have general limits on all bets - just as all other bookmakers do. These limits are crucial to our business to help us manage liabilities and offer customers the best possible prices. You accepted these limits, when you signed up.

The general limits on the most popular sports are very high and the vast majority of customers will never reach a maximum bet stake alert. If you at some point are faced with hitting a maximum bet stake limit, you always have the option to send the full bet amount requested for manual approval.

A limit of £ 350 on an odds 7 bet is not that unusual on some of the smaller markets. As mentioned above, you could just have sent the bet for manual approval, and I'm sure the full stake of £ 750 would have been accepted :)

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@psrquack wrote:

@Stubbe-Unibet wrote:

If you at some point are faced with hitting a maximum bet stake limit, you always have the option to send the full bet amount requested for manual approval.

How the manual approval works? Is it possible to use that in live bets too? Btw is it possible to request a cleared bonus again?


The bet will be sent to one of our traders who'll then decide how big a stake we can accept. It's not possible with live bets, as that would require the traders to make the decision within seconds, before any odds changes.

For bonus requests I'd recommend to contact customer support on the live chat :)

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